PRIVACY POLICY
Last updated: October 2026
Onside Commercial Limited respects your privacy and is committed to protecting your personal information.
This privacy policy explains what information we may collect, why we use it, how we look after it and the rights you have in relation to your personal data.
Onside Commercial Limited provides commercial director support to businesses.
For the purposes of UK data protection law, Onside Commercial Limited is the controller of personal information collected for its own business purposes.
Website:
onsidecommercial.com
If you have any questions about this privacy policy or how your personal information is handled, please contact us using the details provided on the website.
Depending on how you interact with Onside Commercial, we may collect:
• Your name.
• Your job title and organisation.
• Your business email address and telephone number.
• Information you provide when contacting us through the website, email, telephone, LinkedIn or another communication channel.
• Information provided during enquiries, meetings and commercial discussions.
• Information required to prepare proposals, manage an engagement, issue invoices and maintain appropriate business records.
• Technical information generated when you use the website, where applicable.
Please avoid submitting confidential, sensitive or unnecessary personal information through the website contact form.
We may receive personal information:
• Directly from you.
• From your organisation.
• Through introductions and referrals.
• Through business communications and meetings.
• Through our website.
• From professional networking platforms such as LinkedIn.
• From publicly available business sources where appropriate.
We may use personal information to:
• Respond to enquiries.
• Arrange and manage meetings.
• Assess whether Onside Commercial may be able to help your business.
• Prepare proposals and engagement documentation.
• Provide agreed services.
• Communicate with clients and prospective clients.
• Manage client relationships.
• Maintain business, contractual and financial records.
• Work with approved professional advisers or specialists where necessary.
• Operate and improve our website and business systems.
• Protect our business, systems and information.
• Comply with legal, regulatory, accounting and insurance requirements.
We will only use personal information where we have an appropriate lawful basis for doing so.
Onside Commercial may contact business contacts where there is an appropriate reason and lawful basis for doing so.
We do not intend to operate a general marketing newsletter at launch.
If we send marketing communications, you can ask us to stop at any time.
Responding to an enquiry does not automatically mean that you have subscribed to marketing communications.
We do not sell personal information.
We may share information where reasonably necessary with:
• Professional advisers such as accountants, solicitors and insurance advisers.
• Carefully selected service providers supporting the operation of the business.
• Specialists involved in an engagement where appropriate and authorised.
• Technology providers used to operate our website, communications, document storage and business systems.
• Regulators, authorities or other parties where disclosure is legally required.
We aim to provide third parties only with the information reasonably necessary for the relevant purpose.
Onside Commercial may use digital and artificial-intelligence tools to support activities such as research, analysis, communication, content development, planning and workflow efficiency.
We do not treat the use of an AI tool as permission to disclose confidential or personal information.
Where client or personal information may be processed using a third-party digital or AI service, we will consider the nature of the information, the purpose of the processing and the relevant supplier and data-protection arrangements before doing so.
We aim to minimise the personal information processed through such systems.
Some technology and service providers may process information outside the United Kingdom.
Where this occurs, we will take appropriate steps to ensure that relevant data-protection requirements and safeguards are considered and applied where required.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, accounting, contractual and insurance requirements.
Different types of information may therefore be retained for different periods.
Information that is no longer reasonably required will be deleted or securely disposed of, subject to any legitimate requirement to retain it.
We take reasonable organisational and technical measures to protect personal information.
These may include:
• Controlled access to business systems.
• Individual user accounts.
• Strong passwords and multi-factor authentication where available.
• Appropriate device and software security.
• Restricted sharing of client information.
• Appropriate backup and recovery arrangements.
No internet or electronic storage system can, however, be guaranteed to be completely secure.
The Onside Commercial website may use cookies or similar technologies that are necessary for the website to function correctly.
We do not currently intend to use advertising tracking.
Any analytics, embedded services or additional tracking introduced in future will be reviewed and this privacy policy and any applicable cookie information will be updated where necessary.
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:
• Request access to your personal information.
• Ask for inaccurate information to be corrected.
• Request deletion of your information in certain circumstances.
• Ask us to restrict certain processing.
• Object to certain uses of your information.
• Request transfer of certain information where applicable.
• Withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exemptions.
You also have the right to raise concerns with the Information Commissioner’s Office (ICO).
Our website may contain links to websites operated by other organisations.
Onside Commercial is not responsible for the privacy practices of those third-party websites. You should review their privacy information when using them.
We may update this privacy policy where our services, systems, suppliers or legal obligations change.
The latest version will be published on the Onside Commercial website with an updated revision date.
If you have questions about this privacy policy, want to exercise a data-protection right or have concerns about how your information has been handled, please contact:
Onside Commercial Limited
Website:
onsidecommercial.com
Email:
darren@onsidecommercial.com
Registered office:
Suite D, 2nd Floor,
Castle House,
Cardiff Road,
Taffs Well,
Cardiff.
CF15 7RD
